Responsibilities include but are not limited to:
- Customer Billing Management:
- Record and maintain accurate billing information, including parts used, labor hours, and inventory usage.
- Review work orders to ensure all details are captured accurately for billing purposes.
- Invoice Generation and Delivery:
- Create and send invoices to customers using specialized billing software.
- Ensure invoices comply with company policies and customer agreements.
- Error Resolution:
- Investigate and resolve discrepancies or errors in billing to ensure accuracy and customer satisfaction.
- Work closely with technicians and management to clarify any issues.
- Software Utilization:
- Use TRACK system and Computer Ease software for billing and invoicing tasks (training available if required).
- Maintain proficiency in software to streamline billing processes.
- Reporting and Documentation:
- Prepare reports summarizing billing activity for management review.
- Maintain organized records of invoices and billing correspondence.
The ideal candidate should possess:
- Experience:
- Previous experience in billing, invoicing, or related administrative roles (HVAC industry experience preferred).
- Familiarity with TRACK system or Computer Ease software is a plus but not required; training will be provided.
- Skills:
- Exceptional attention to detail and organizational skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong problem-solving abilities and the ability to resolve discrepancies effectively.
- Excellent communication skills, both written and verbal.
- Attributes:
- Self-motivated and able to work independently.
- Team player with a positive attitude and a strong work ethic.
- Commitment to delivering exceptional customer service.
Benefits:
- Year-Round Work
- Profit Sharing
- Benefit Options, including Medical/Dental/Vision Short & Long Term Disability Plans
- Life Insurance
- Paid vacation/holiday
- Growth opportunities
- Company paid training and education within field of work,
Schedule:
- 8 hour shift
- Monday to Friday
Apply Today!
If you are a meticulous professional eager to contribute to a dynamic HVAC company, Coopwood's Air Conditioning Inc welcomes your application. Join us and make an impact on our continued success!
As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.